Transportation Services

Marana Health Center offers transportation services to minimize barriers our patients/clients who may have to receive medical and behavioral health services. 

Since 2002, MHC has partnered with ADOT to reduce barriers to medical and behavioral health services limited by the lack of public transportation available in the rural NW Pima County service area.  MHC Transportation is provided as a non-fare/free service for patients and clients of the Main and Santa Catalina clinics with the goal of assisting those in need with a basic service so they may get to medical, dental and counseling appointments.

MHC Healthcare Transportation Services operates a fleet of five(5) vehicles made possible through a grant partnership with Arizona Department of Transportation(ADOT) and Pima Associated Governments (PAG).  The patients/clients of the two Northwest clinic locations, The Marana Health Center is located in rural Marana and the clinic of Santa Catalina located in Catalina, have limited public transport services. 

Our drivers maintain exceptional driving records. MHC thoroughly screens all drivers and conducts background checks as well as requires drug testing and fingerprinting as a condition of employment. MHC drivers are thoroughly trained to safely assist and transport patients/clients with physical and psychological disabilities through in-service and drivers meetings.  Furthermore, first aid training, TB tests and pre-employment physicals are required for all drivers.

Our handicapped accessible vehicles are clean, safe and reliable. Vans are inspected and maintained on a regular basis. Proper procedures on seat belt and wheelchair securement are mandatory and enforced for all patient/client transports.

Transportation is available Monday through Friday from 8 a.m. to 5 p.m. with the exception of holidays.

Scheduling a Ride

To schedule a ride, call Marana Health Center at (520) 682-4111 between the hours of 8 am and 5 pm (Monday thru Friday).  An MHC staff member will help you schedule your ride and may ask you the following pertinent information:

• Name
• Address and zip code
• Telephone number or message phone number
• The time of your MHC appointment
• Do you have special needs or mobility aids (walker, cane, scooter, etc.)?
• Do you need the driver to have a wheelchair lift if you are wheelchair bound?
• Do you travel with oxygen?
• Will a care giver be traveling with you?

Rides should be scheduled 24 hours in advance and are accepted on a first-come-first-served basis. Cancellations should also be made as soon as possible but at least 24 hours prior to the scheduled trip. Patrons who consistently cancel their rides after that time, or who do not show up for their rides, may jeopardize their eligibility to receive future services.

Transportation Van Rules 

 We request our passengers follow our transportation policies for their safety.

1. No food or drink on the MHC fleet vehicles
2. No smoking
3. No weapons of any kind are allowed in the vehicle
4. All patients/clients are expected to behave in a respectful and cooperative manner.
5. For the safety of all passengers, and to abide by State of Arizona traffic laws, all patients/clients must wear a seatbelt during all transports-No Exceptions

*Wheelchair patients will be assisted and secured before all trips

 

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